{"id":13588,"date":"2025-07-23T14:25:18","date_gmt":"2025-07-23T14:25:18","guid":{"rendered":"https:\/\/www.3playmedia.com\/?page_id=13588"},"modified":"2025-08-14T19:37:57","modified_gmt":"2025-08-14T19:37:57","slug":"getting-started","status":"publish","type":"page","link":"https:\/\/www.3playmedia.com\/getting-started\/","title":{"rendered":"Getting Started Hub &#8211; Onboarding Guide"},"content":{"rendered":"\n<div class=\"wp-block-group alignwide is-style-dark has-global-padding is-layout-constrained wp-block-group-is-layout-constrained is-style-dark--1\">\n<div class=\"wp-block-group p-hero-fifty__content is-style-theme-fd-navy theme-no-background is-layout-flow wp-block-group-is-layout-flow\">\n<h1 class=\"wp-block-heading has-text-align-center\" style=\"padding-top:var(--wp--preset--spacing--60)\">Getting Started Hub<\/h1>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center wp-embed-aspect-16-9 wp-has-aspect-ratio\" style=\"margin-right:var(--wp--preset--spacing--20);margin-bottom:var(--wp--preset--spacing--20);margin-left:var(--wp--preset--spacing--20)\"><strong>Main Menu<\/strong><\/h2>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons wp-embed-aspect-16-9 wp-has-aspect-ratio is-horizontal is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-ec942971 wp-block-buttons-is-layout-flex\" style=\"margin-right:var(--wp--preset--spacing--20);margin-bottom:var(--wp--preset--spacing--70);margin-left:var(--wp--preset--spacing--20)\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"\/getting-started\/platform-overview\/\">Platform 101<\/a><\/div>\n\n\n\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"\/getting-started\/how-to-order-services\/\">Order Services<\/a><\/div>\n\n\n\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"\/getting-started\/live-captioning\/\">Live Captioning<\/a><\/div>\n\n\n\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"\/getting-started\/download-files\/\">Download Files<\/a><\/div>\n\n\n\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"\/getting-started\/integrations\/\">Integrations<\/a><\/div>\n\n\n\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"\/getting-started\/settings\/\">Settings<\/a><\/div>\n\n\n\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"\/getting-started\/help-videos\">Help Videos<\/a><\/div>\n\n\n\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"\/getting-started\/support-glossary\/\">Support Docs<\/a><\/div>\n\n\n\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/account.3playmedia.com\/\">Account Login<\/a><\/div>\n<\/div>\n\n\n\n<script src=\"https:\/\/fast.wistia.com\/player.js\" async><\/script><script src=\"https:\/\/fast.wistia.com\/embed\/beietcbb3q.js\" async type=\"module\"><\/script><style>wistia-player[media-id='beietcbb3q']:not(:defined) { background: center \/ contain no-repeat url('https:\/\/fast.wistia.com\/embed\/medias\/beietcbb3q\/swatch'); display: block; filter: blur(5px); padding-top:56.25%; }<\/style> <wistia-player media-id=\"beietcbb3q\" seo=\"false\" aspect=\"1.7777777777777777\"><\/wistia-player>\n\n\n\n<p class=\"has-text-align-center wp-embed-aspect-16-9 wp-has-aspect-ratio is-style-default\" style=\"margin-right:var(--wp--preset--spacing--10);margin-bottom:var(--wp--preset--spacing--40);margin-left:var(--wp--preset--spacing--10);padding-right:0;padding-bottom:0;padding-left:0\">To help get you started, we\u2019ve created this handy&nbsp;<strong>Getting Started Hub<\/strong>. From this hub, you will find guides built just for you! Each guide will walk you through the beginning steps to using your 3Play Media account, including navigating the platform, ordering your first file, and more. You can revisit these guides from the hub at any time. Use the navigation menu at the top of this page or the links below to find exactly what you need.&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-group alignwide is-style-dark has-global-padding is-layout-constrained wp-container-core-group-is-layout-ae28b996 wp-block-group-is-layout-constrained is-style-dark--2\" style=\"padding-top:var(--wp--preset--spacing--70);padding-bottom:var(--wp--preset--spacing--70)\">\n<div class=\"wp-block-group alignwide is-style-default has-border-color has-neutral-90-border-color is-layout-flow wp-block-group-is-layout-flow\" style=\"border-width:2px;border-radius:14px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading is-style-x-small is-style-x-small--3\" style=\"margin-top:0;margin-bottom:var(--wp--preset--spacing--20)\"><strong>Need additional support?<\/strong><\/h2>\n\n\n\n<p class=\"is-style-default\" style=\"margin-top:0;margin-bottom:0\">This curated library of support documents provides additional guidance on 3Play Media\u2019s platform and services.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--30);margin-bottom:0;padding-right:0;padding-left:0\">\n<div class=\"wp-block-button is-style-default\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.3playmedia.com\/getting-started\/support-glossary\/\">view our support resources<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Getting Started Hub Main Menu To help get you started, we\u2019ve created this handy&nbsp;Getting Started Hub. From this hub, you will find guides built just for you! Each guide will walk you through the beginning steps to using your 3Play Media account, including navigating the platform, ordering your first file, and more. You can revisit&#8230;<\/p>\n","protected":false},"author":31,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"plain-jane","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-13588","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.0 (Yoast SEO v26.0) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>3Play Media Onboarding Guide<\/title>\n<meta name=\"description\" content=\"Welcome to the 3Play Media Getting Started Hub - your own personal onboarding guide to help you ramp seamlessly with 3Play.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.3playmedia.com\/getting-started\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Getting Started Hub - Onboarding Guide\" \/>\n<meta property=\"og:description\" content=\"Welcome to the 3Play Media Getting Started Hub - your own personal onboarding guide to help you ramp seamlessly with 3Play.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.3playmedia.com\/getting-started\/\" \/>\n<meta property=\"og:site_name\" content=\"3Play Media\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/3PlayMedia\/\" \/>\n<meta property=\"article:modified_time\" content=\"2025-08-14T19:37:57+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.3playmedia.com\/wp-content\/uploads\/2025\/07\/seo_social_share_2x-650x650-1.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"650\" \/>\n\t<meta property=\"og:image:height\" content=\"650\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@3playmedia\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.3playmedia.com\/getting-started\/\",\"url\":\"https:\/\/www.3playmedia.com\/getting-started\/\",\"name\":\"3Play Media Onboarding Guide\",\"isPartOf\":{\"@id\":\"https:\/\/www.3playmedia.com\/#website\"},\"datePublished\":\"2025-07-23T14:25:18+00:00\",\"dateModified\":\"2025-08-14T19:37:57+00:00\",\"description\":\"Welcome to the 3Play Media Getting Started Hub - your own personal onboarding guide to help you ramp seamlessly with 3Play.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.3playmedia.com\/getting-started\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.3playmedia.com\/getting-started\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.3playmedia.com\/getting-started\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.3playmedia.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Getting Started Hub &#8211; 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