{"id":15037,"date":"2024-06-20T10:01:29","date_gmt":"2024-06-20T14:01:29","guid":{"rendered":"https:\/\/www.3playmedia.com\/blog\/annual-state-of-asr-study\/"},"modified":"2024-06-20T10:01:29","modified_gmt":"2024-06-20T14:01:29","slug":"annual-state-of-asr-study","status":"publish","type":"post","link":"https:\/\/www.3playmedia.com\/blog\/annual-state-of-asr-study\/","title":{"rendered":"Press Release: 3Play Media Study Reveals Automatic Speech Recognition (ASR) Engines are Fine Tuning After a Year of Massive Improvement"},"content":{"rendered":"\n<div class=\"wp-block-group is-style-dark alignfull p-post-header has-global-padding is-content-justification-center is-layout-constrained wp-block-group-is-layout-constrained has-background is-style-dark--1\" style=\"padding-top:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--60);background-image:url(&#039;\/wp-content\/themes\/core\/assets\/media\/backgrounds\/hero-wave-blog.svg&#039;);background-position:50% 50%;background-size:cover;\">\n\t<div class=\"wp-block-group aligngrid has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n\t\t<div class=\"wp-block-buttons aligngrid is-layout-flex wp-block-buttons-is-layout-flex\">\n\t\t\t<div class=\"wp-block-button is-style-ghost is-style-reversed is-style-ghost--2\"><a class=\"wp-block-button__link wp-element-button\" href=\"\/blog\">Blog<\/a><\/div>\n\t\t\t<\/div>\n\t\t\n\n\t\t\n\t\t<hr class=\"wp-block-separator has-alpha-channel-opacity aligngrid\" style=\"margin-top:var(--wp--preset--spacing--20);margin-bottom:0\"\/>\n\t\t\n\n\t\t\n\t\t<div class=\"wp-block-columns are-vertically-aligned-center aligngrid is-layout-flex wp-container-core-columns-is-layout-008400e6 wp-block-columns-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--60);margin-bottom:0\">\n\t\t\t<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\"><div style=\"padding-bottom:0;padding-top:0;\" class=\"is-style-category wp-block-tribe-terms\"><ul class=\"wp-block-tribe-terms__list\"><li class=\"wp-block-tribe-terms__term\"><span class=\"wp-block-tribe-terms__link t-category\">Industry Trends<\/span><\/li><\/ul><\/div>\n\n\t\t\t\t<h1 style=\"margin-top:var(--wp--preset--spacing--30);margin-bottom:0;\" class=\"alignwide wp-block-post-title\">Press Release: 3Play Media Study Reveals Automatic Speech Recognition (ASR) Engines are Fine Tuning After a Year of Massive Improvement<\/h1>\n\n\t\t\t\t\n\t\t\t\t<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-9116416d wp-block-group-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--30)\"><div class=\"has-text-align-left wp-block-post-author-name\"><a href=\"https:\/\/www.3playmedia.com\/blog\/author\/elisa\/\" target=\"_self\" class=\"wp-block-post-author-name__link\">Elisa Lewis<\/a><\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t<p>\u2022<\/p>\n\t\t\t\t\t\n\n\t\t\t\t\t<div class=\"has-text-align-left wp-block-post-date has-10-font-size\"><time datetime=\"2024-06-20T10:01:29+00:00\">June 20, 2024<\/time><\/div><\/div>\n\t\t\t\t\n\n\t\t\t\t<\/div>\n\t\t\t\n\n\t\t\t\n\t\t\t<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\"><figure class=\"alignfull alignfull wp-block-post-featured-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1400\" height=\"500\" src=\"https:\/\/www.3playmedia.com\/wp-content\/uploads\/2024\/06\/State-of-ASR.jpg\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"\" style=\"border-radius:1rem;object-fit:cover;\" srcset=\"https:\/\/www.3playmedia.com\/wp-content\/uploads\/2024\/06\/State-of-ASR.jpg 1400w, https:\/\/www.3playmedia.com\/wp-content\/uploads\/2024\/06\/State-of-ASR-300x107.jpg 300w, https:\/\/www.3playmedia.com\/wp-content\/uploads\/2024\/06\/State-of-ASR-1024x366.jpg 1024w, https:\/\/www.3playmedia.com\/wp-content\/uploads\/2024\/06\/State-of-ASR-768x274.jpg 768w\" sizes=\"auto, (max-width: 1400px) 100vw, 1400px\" \/><\/figure><\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\n\n                                                <header>\n<div class=\"bw-release-subhead\">\n<p class=\"bwalignc\">June 20, 2024 09:59 AM Eastern Daylight Time<\/p>\n<\/div>\n<\/header>\n<hr \/>\n<p style=\"text-align: center;\"><span style=\"text-decoration: underline;\"><strong><span style=\"font-size: x-large;\"><a href=\"https:\/\/go.3playmedia.com\/rs-2024-asr\" target=\"_blank\" rel=\"noopener\">2024 State of ASR Report<\/a><\/span><\/strong><\/span><\/p>\n<hr \/>\n<div class=\"bw-release-body \">\n<div class=\"bw-release-story\">\n<p>BOSTON&#8211;(<a href=\"https:\/\/www.businesswire.com\/\" rel=\"nofollow\">BUSINESS WIRE<\/a>)&#8211;After a year of profound improvement in accuracy, ASR providers are doubling down on improving the accuracy of their solutions and focusing on their differentiation, according to the latest State of ASR report by\u00a0<a href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=http%3A%2F%2Fwww.3playmedia.com&amp;esheet=54083734&amp;newsitemid=20240620085571&amp;lan=en-US&amp;anchor=3Play+Media&amp;index=1&amp;md5=2442f3f4b05d8d917592fa383c6affd2\" target=\"_blank\" rel=\"nofollow noopener\" shape=\"rect\">3Play Media<\/a>, the leading media accessibility provider in North America, released today.<\/p>\n<blockquote>\n<p id=\"pull-quote\">\u201cThe ASR market continues to evolve and is fiercely competitive. It is clearly reaching a maturation stage in its evolution\u201d<\/p>\n<\/blockquote>\n<p>\u201cThe ASR market continues to evolve and is fiercely competitive. It is clearly reaching a maturation stage in its evolution,\u201d Josh Miller, co-CEO and co-Founder, 3Play Media, said. \u201cAfter a year of revolutionary changes in the accuracy of the technology, the 2024 report finds vendors working on their differentiation based on specific use cases and fine-tuning their technologies accordingly.<\/p>\n<p>\u201cThis year, it has become clear that not all errors are equal, challenging the standalone metric of accuracy rate. Ultimately, ASR alone is still insufficient for the captioning use case, especially regarding formatting and hallucinations. Human-in-the-loop captioning and transcription workflows remain critical for accuracy, quality, and accessibility.\u201d<\/p>\n<p>The annual study analyzes the general state of speech-to-text technology as it applies to the task of captioning and transcription. In addition to a surge in new advancements, 2023 brought several new players, such as Assembly and Whisper, whose ASR engines rivaled top competitors such as Speechmatics.<\/p>\n<p>The new report investigates errors like hallucinations, where the engine generates incorrect words not present in the input. Whisper, a fast gainer in last year\u2019s study, continues to be a competitive engine, but its hallucinations remain a cause for concern. These hallucinations appear more common than initially believed, and the consequences for accessibility \u2013 and ultimately a brand \u2013 are profound.<\/p>\n<p>This year\u2019s State of ASR report additionally highlights the need for a more nuanced evaluation framework that considers factors like Word Error Rate (WER), Formatted Error Rate (FER), and the Canadian NER Model. The top engines were found to have different strengths and weaknesses, and each prioritizes differing types of content or styles of transcription.<\/p>\n<p>To obtain a free copy of The 2024 State of ASR report, please visit:\u00a0<a href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fgo.3playmedia.com%2Frs-2024-asr&amp;esheet=54083734&amp;newsitemid=20240620085571&amp;lan=en-US&amp;anchor=https%3A%2F%2Fgo.3playmedia.com%2Frs-2024-asr&amp;index=2&amp;md5=b35e83bdaec9bb9110caa229a37b6ba6\" target=\"_blank\" rel=\"nofollow noopener\" shape=\"rect\">https:\/\/go.3playmedia.com\/rs-2024-asr<\/a>.<\/p>\n<p><b>About 3Play Media<\/b><\/p>\n<p>3Play Media is an integrated media accessibility platform with patented solutions for closed captioning, transcription, live captioning, audio description, and subtitling. 3Play Media combines machine learning (ML), artificial intelligence (AI), and automatic speech recognition (ASR) with human review to provide innovative, highly accurate services. Customers span multiple industries, including media &amp; entertainment, corporate, e-commerce, fitness, higher education, government, and eLearning.<\/p>\n<\/div>\n<div class=\"bw-release-contact\">\n<h2>Contacts<\/h2>\n<p>Media Contact<br \/>\nPhil LeClare<br \/>\n<a href=\"mailto:phil.leclare@3playmedia.com\" target=\"_blank\" rel=\"nofollow noopener\" shape=\"rect\">phil.leclare@3playmedia.com<\/a><br \/>\n617-209-9406<br \/>\n<a href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=http%3A%2F%2Fwww.3playmedia.com&amp;esheet=54083734&amp;newsitemid=20240620085571&amp;lan=en-US&amp;anchor=www.3playmedia.com&amp;index=3&amp;md5=106c9199722f7c7c7dd7f39aad198d11\" target=\"_blank\" rel=\"nofollow noopener\" shape=\"rect\">www.3playmedia.com<\/a><br \/>\n@3playmedia<\/p>\n<\/div>\n<\/div>\n\n\n                                                \n                                                <hr class=\"wp-block-separator has-alpha-channel-opacity\" style=\"margin-bottom:0\"\/>\n                                                \n\n                                                \n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-6c28011a wp-block-group-is-layout-constrained\" style=\"margin-top:var(--wp--preset--spacing--40);margin-bottom:0;padding-right:0;padding-bottom:0;\">\n\t<p style=\"margin-top:0\">Filed under<\/p>\n\t\n\n<span class=\"wp-block-tribe-terms__empty-msg t-category\">No Tags<\/span><\/div>\n\n\n\n                                                \n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-dda23514 wp-block-group-is-layout-constrained\" style=\"margin-top:var(--wp--preset--spacing--40);padding-top:var(--wp--preset--spacing--40);padding-right:0;padding-bottom:var(--wp--preset--spacing--40);\">\n<p style=\"margin-top:0\">About the author<\/p>\n\n\n<div style=\"margin-top:var(--wp--preset--spacing--20);\" class=\"wp-block-post-author\"><div class=\"wp-block-post-author__avatar\"><img alt='' src='https:\/\/secure.gravatar.com\/avatar\/1439da97da9b43d5b48d58116be8bcd72d59d6b10e43e00298f39ab94f88eb5f?s=96&#038;d=mm&#038;r=g' srcset='https:\/\/secure.gravatar.com\/avatar\/1439da97da9b43d5b48d58116be8bcd72d59d6b10e43e00298f39ab94f88eb5f?s=192&#038;d=mm&#038;r=g 2x' class='avatar avatar-96 photo' height='96' width='96' \/><\/div><div class=\"wp-block-post-author__content\"><p class=\"wp-block-post-author__name\"><a href=\"https:\/\/www.3playmedia.com\/blog\/author\/elisa\/\" target=\"_self\">Elisa Lewis<\/a><\/p><p class=\"wp-block-post-author__bio\">Elisa Lewis is a Senior Marketing Manager at 3Play Media, where she leads content and brand strategy. She is passionate about accessibility, storytelling, and building connections through communication.<\/p><\/div><\/div><\/div>\n\n\n\n                                                \n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-fe217b39 wp-block-group-is-layout-constrained\">\n<p style=\"margin-bottom:0\">Share this page<\/p>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-fe217b39 wp-block-group-is-layout-constrained\">\n<p><\/p>\n\n\n\n<ul class=\"wp-block-outermost-social-sharing has-normal-icon-size has-icon-color is-style-logos-only is-content-justification-left is-layout-flex wp-container-outermost-social-sharing-is-layout-95ca00fe wp-block-social-sharing-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--10)\"><li style=\"color: #767676; \" class=\"outermost-social-sharing-link outermost-social-sharing-link-linkedin has-neutral-90-color wp-block-outermost-social-sharing-link\">\n\t<a href=\"https:\/\/www.linkedin.com\/shareArticle?mini=true&#038;url=https%3A%2F%2Fwww.3playmedia.com%2Fblog%2Fannual-state-of-asr-study%2F&#038;title=Press%20Release%3A%203Play%20Media%20Study%20Reveals%20Automatic%20Speech%20Recognition%20%28ASR%29%20Engines%20are%20Fine%20Tuning%20After%20a%20Year%20of%20Massive%20Improvement\" aria-label=\"Share on LinkedIn\" rel=\"noopener nofollow\" target=\"_blank\" class=\"wp-block-outermost-social-sharing-link-anchor\">\n\t\t<svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M19.7,3H4.3C3.582,3,3,3.582,3,4.3v15.4C3,20.418,3.582,21,4.3,21h15.4c0.718,0,1.3-0.582,1.3-1.3V4.3 C21,3.582,20.418,3,19.7,3z M8.339,18.338H5.667v-8.59h2.672V18.338z M7.004,8.574c-0.857,0-1.549-0.694-1.549-1.548 c0-0.855,0.691-1.548,1.549-1.548c0.854,0,1.547,0.694,1.547,1.548C8.551,7.881,7.858,8.574,7.004,8.574z M18.339,18.338h-2.669 v-4.177c0-0.996-0.017-2.278-1.387-2.278c-1.389,0-1.601,1.086-1.601,2.206v4.249h-2.667v-8.59h2.559v1.174h0.037 c0.356-0.675,1.227-1.387,2.526-1.387c2.703,0,3.203,1.779,3.203,4.092V18.338z\"><\/path><\/svg>\t\t<span class=\"wp-block-outermost-social-sharing-link-label screen-reader-text\">\n\t\t\tShare on LinkedIn\t\t<\/span>\n\t<\/a>\n<\/li>\n\n\n<li style=\"color: #767676; 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